Shipping

The following are instructions on how to ship yearbooks. Note that BruinLife usually doesn't offer shipping to customers, unless under extenuating circumstances, such as being out of state at the time of distribution or if the purchase is made when school is not in session.

//Before you ship any books, please make sure that you have the approval of one of the editors.//
 * 1) ==Check the customer's information==
 * //Check that the order has been processed -// Processed orders have accounting information stamped on the white copy of the receipt. It should say who processed the order, the date and time of the transaction, and the amount the person has been charged.
 * //Check that the person has paid the currect shipping fee -// We charged a shipping fee of $15 per book for domestic shipping, and a per case amount for international shipping.
 * //Check that the person has not already picked up their book -// ask the front desk to see the distribution list for the year of the purchased yearbook. Yearbooks that have been picked up are highlighted and signed for. If this is a new purchase, you may omit this step.
 * //Check that someone hasn't already shipped the customer a book -// check the shipping log (located in the back of the call log) for the customer's information to ensure that a book hasn't already been sent.
 * 1) ==Print out the packaging slip==
 * The word document for the packaging slip can be found on the server under **Bruin Life>Editors>Managing Editor>shipping labels.doc**
 * Open the shipping labels and fill out the customer's information: name, address, city, state, and zip.
 * Print out the shipping label(s).
 * 1) ==Package the book==
 * Cut out the shipping label (including the return address).
 * Obtain a large packing envelope from the supplies drawer in the office.
 * Secure the shipping label to the front of the envelope with packaging tape.
 * Carefully place the book in the envelope, peel off the sticky tape, and seal the envelope.
 * 1) ==Record the transaction==
 * Record the customer's information in the shipping log (located in the back of the call log).
 * If applicable, cross off the person from the distribution list. Obtain the list from the front desk, highlight the row with their name, and sign with your initials.
 * If sending a book on the "Extra Yearbooks for Sale" list, notify Mike O'Conner of the quantity and type of yearbook shipped.
 * 1) ==Place the package in the outgoing mailbox by the front desk.==